Privacy Policy and Other Terms of Use

We collect information you provide to us through our ticketing platform and through our newsletter signup. This information may include your name, email address, mailing address, payment method, and telephone number. We use the information described to maintain contact regarding your ticket purchase, measure patron engagement, and determine future advertising strategies. Cookies or other similar tracking tools may be used by Google Analytics to gather information regarding navigation and advertising strategies.

We do not sell your personal data or share it with third parties for their own marketing purposes. We share information like your name and email address with other accounts that we maintain (like PatronManager/Leap Event Technology or MailChimp) to provide services directly related to your ticket purchase(s).

Please contact our Box Office for all concerns regarding ticket purchases. You can reach our Box Office via email at boxoffice@cityofbartlett.org or by calling (901) 385-5588 between 10 AM and 2 PM, Monday through Friday.

Ticket purchases through our ticketing platform will appear as BPACC on card statements. The transactions currency used by BPACC is United States Dollars (USD).

Purchases made with card are transmitted to the payment processor using end-to-end encryption. The only card information stored as part of the transaction record is the card type, expiration date, and last four digits.

All sales are final. No refunds unless event is canceled or rescheduled. 

For more information about our ticket policies, please visit our Ticket Policy page here.